IT Kommunal pilots self-performing public-service documents to modernise Austrian municipal eGovernment delivery

Vienna/London - December 30th, 2025

IT Kommunal (the digital services arm of the Austrian Association of Municipalities) and Hunit have launched a joint pilot to place self-performing documents at the resident interface of IT Kommunal’s eGovernment platforms, which serve 65 percent of Austrian municipalities. The pilot is designed to reduce administrative workload, improve service reliability, and strengthen compliance across citizen-facing municipal processes.

Today, many municipal procedures rely on static PDFs, manual uploads, email exchanges, and fragmented follow-up. These analogue workflows increase operational workload, slow case resolution, and limit the real-time transparency required by local authorities.

The pilot integrates Hunit’s agentic contract technology with IT-Kommunal’s established municipal frameworks. The aim is to allow standard municipal agreements, such as procurement frameworks, facility operations, building permissions and inspection procedures, to operate as self-performing systems rather than static documents.

Example:

A municipality handling a building permission today must check documents, neighbour notifications, fees, environmental conditions and internal reviews. Using Hunit’s technology, a standardised building-permission agreement can validate submissions, trigger the correct departmental tasks, initiate necessary checks, monitor deadlines and log every step for audit purposes. All stakeholders work from a single, real-time record that aligns operational actions with the agreed process.

“Municipal services depend on predictable, transparent workflows. By introducing self-performing documents at the point where residents interact with our platforms, we want to explore how far we can reduce friction and ensure that obligations are fulfilled without manual intervention,” said Dr. Ronald Sallmann, CEO of IT-Kommunal.

“With IT Kommunal, we are extending agentic document technology into a core public-service environment,” said Aaron Powers, CEO of Hunit. “The goal is natural-language documents that operate as active systems, improving reliability for residents while giving municipalities a clear, real-time operational record.”

The pilot will run across a controlled set of resident-facing processes, with evaluation focused on administrative time saved, reduction of follow-up workload, compliance consistency, and citizen experience. Pending successful results, the parties intend to explore broader deployment across Austria and within IT Kommunal’s expanding footprint in Germany.

For additional information please contact:   

For IT Kommunal:

Gerd Soritz Tel: +43 664 242 6688 Email: gerd.soritz@it-kommunal.at

For Hunit:

Josefine Berntzen Tel: +44 2039960771 Email: jmb@hunit.com 

About IT Kommunal

IT-Kommunal is the digital services arm of the Austrian Association of Municipalities, supporting more than 60 percent of Austria’s municipalities with e-government systems, cloud infrastructure, document management, and process platforms.   

About Hunit

Hunit is a British technology company that removes the operational burden of legal agreements by providing post-signature digital infrastructure. Its platform turns static contracts into self-performing systems that execute their terms in the real world. Hunit embeds data, automation, and AI assistants into standard text so agreements can monitor obligations, trigger actions, perform tasks, verify financial flows, and produce audit-grade records throughout their lifecycle. Designed for multi-party use, it creates a single, shared source of truth for all counterparties. The technology meets strict legal and regulatory requirements and is grounded in law-reform work conducted with the Ministry of Justice’s UK Jurisdiction Taskforce and LawtechUK programmes.